Report side effects or adverse events
What is a side effect or adverse event?
A side effect or adverse event is any unwanted medical occurrence in a patient or consumer who has used a pharmaceutical product (including prescription or over-the-counter medicines), a dietary supplement, or a cosmetic product. This applies whether or not the occurrence is clearly caused by the product. A side effect or adverse event can therefore be any unfavorable and unintended sign, symptom, or disease associated with the use of any of these products.
Why report side effects or adverse events?
Reporting any adverse events related to Fazax products is vital for maintaining the highest safety standards for our consumers and patients. Your feedback allows us to monitor the performance of our entire range—including prescription and OTC medicines, dietary supplements, and cosmetics. This information helps Fazax comply with global regulatory requirements, which mandate the reporting of any unintended effects even if a direct link to the product has not been confirmed. We also monitor special cases that require reporting as adverse events, such as the use of our products during pregnancy or lactation to ensure the wellbeing of both mother and child. Furthermore, it is important to report other situations including medication errors, overdose, misuse, lack of efficacy, unexpected drug interactions, off-label use, occupational exposure, lab abnormalities, or withdrawal symptoms.
Important Note: If you or the person you are representing are experiencing severe symptoms, please consult a healthcare professional or your local doctor immediately before submitting this report.
How to submit a report?
To report a side effect or any adverse event involving Fazax medicines, supplements, or cosmetic products, please click the button below to open and fill out our reporting form:
A side effect or adverse event is any unwanted medical occurrence in a patient or consumer who has used a pharmaceutical product (including prescription or over-the-counter medicines), a dietary supplement, or a cosmetic product. This applies whether or not the occurrence is clearly caused by the product. A side effect or adverse event can therefore be any unfavorable and unintended sign, symptom, or disease associated with the use of any of these products.
Why report side effects or adverse events?
Reporting any adverse events related to Fazax products is vital for maintaining the highest safety standards for our consumers and patients. Your feedback allows us to monitor the performance of our entire range—including prescription and OTC medicines, dietary supplements, and cosmetics. This information helps Fazax comply with global regulatory requirements, which mandate the reporting of any unintended effects even if a direct link to the product has not been confirmed. We also monitor special cases that require reporting as adverse events, such as the use of our products during pregnancy or lactation to ensure the wellbeing of both mother and child. Furthermore, it is important to report other situations including medication errors, overdose, misuse, lack of efficacy, unexpected drug interactions, off-label use, occupational exposure, lab abnormalities, or withdrawal symptoms.
Important Note: If you or the person you are representing are experiencing severe symptoms, please consult a healthcare professional or your local doctor immediately before submitting this report.
How to submit a report?
To report a side effect or any adverse event involving Fazax medicines, supplements, or cosmetic products, please click the button below to open and fill out our reporting form:
Note: This form is intended for reporting events associated
with Fazax products only.
with Fazax products only.
Alternative Method for Reporting Side Effects
or Product Quality Issues
If you are unable to submit your report through the electronic form, you may contact our central safety department via email at safety@fazax.org. Although we collect this information centrally, your report will be processed in accordance with the local laws of the country where the product was purchased. This ensures we fulfill our legal obligations to report safety and quality data to the relevant national health authorities.
Please include the following details in your message:
Please note that your personal identifying information will be kept strictly confidential and will not be shared with health authorities in an identifiable format. Fazax or its representatives may reach out to you for further information to ensure a thorough investigation. If you do not wish to be contacted, please indicate this in your email.
Note: If you are currently suffering from severe symptoms, please contact your doctor or another medical professional before submitting your report.
or Product Quality Issues
If you are unable to submit your report through the electronic form, you may contact our central safety department via email at safety@fazax.org. Although we collect this information centrally, your report will be processed in accordance with the local laws of the country where the product was purchased. This ensures we fulfill our legal obligations to report safety and quality data to the relevant national health authorities.
Please include the following details in your message:
- Your Name (optional)
- Product Name
- Country of Residence
- Description of the situation or reaction (please include any side effects, adverse events, or product quality issues and defects)
- Batch Number (this can be found on the product packaging)
Please note that your personal identifying information will be kept strictly confidential and will not be shared with health authorities in an identifiable format. Fazax or its representatives may reach out to you for further information to ensure a thorough investigation. If you do not wish to be contacted, please indicate this in your email.
Note: If you are currently suffering from severe symptoms, please contact your doctor or another medical professional before submitting your report.
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